Terms and Conditions
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We make every effort the information contained in the website including descriptions, details and prices are correct however we cannot guarantee that they are.
Details including pricing are subject to change without notice. We cannot confirm the price of a product or services and its availability until your order has been accepted by ourselves.
We are not obliged to accept your order, if we do, your order will be accepted by email confirming your order has been accepted. We reserve the right to cancel or refuse orders. Any errors will be contacted to you within 14 days of your order being placed and are subject to availability of the product or service.
Where a product or accessory is no longer available we will reserve to replace with a similar product of equal quality or price.
We can only deliver to UK addresses and is subject to the couriers terms and conditions and agreement of carrier charge. Collection is our default arrangement and is our preferred method on all invoices.
Terms and Conditions
A deposit is payable with your order which is non-returnable.
Full and final payment is required on collection. Cheques and cards are not accepted currently at the workshop so therefore, you agree to pay in full, CASH on collection. Payment prior to collection can be made by bank transfer, credit/debit card (subject to charge) or cheque allowing a minimum of 10 working days for the payment to clear prior to collection.
We cannot be held liable for loss, travel costs if these terms are not carried out.
All credit card or debit card transactions made are subject to 3.5% charge via Google checkout or Paypal. We can currently only accept payment via electronic invoice for card payments
In making the payment, you confirm that the credit or debit card used is your own and we cannot accept any liability for delay or non delivery if your card is refused.
Further Information
Collection of your interior must be made within 28 days of completion date/given date of completion – otherwise we reserve the right to re-sell or charge for storage
The interior is your own responsibility to fit unless Kustom Interiors has been contracted to fit. It is your responsible to ensure that the units have been treated prior to use or installation to prevent damage or moisture penetration, unless this service has been purchased.
It is your responsibility to ensure that all Gas and electrics are checked by a qualified tradesman and certification granted for your insurance company.
If you change your mind and the interior has been started, any cost incurred if changes can be made will be passed onto the client and advised at the time.
We cannot accept liability for any loss or damage caused to you or your vehicle while in transit or while fitting.
New Appliances supplied are covered by the manufacturers warranty, this is usually 12 months from date of purchase, unless stated otherwise, on a return to base basis or directly to the supplier if requested to do so. If found faulty within 28 days of purchase we will refund the cost of return postage up to the cheapest return cost for 2nd class postage.
We will not liable for Items lost or damaged in the post returned to the suppler or to ourselves. If appliances are found to be faulty a replacement/substitute will be supplied within the warranty period, providing the appliance is not found to have been mis-used or incorrectly connected, or wired in.
We do not accept returns or refunds where the product supplied has been misused or damaged
Refunds will only be given on appliances is returned in unused condition with all original packaging within 14 days of purchase. A re-stocking fee may apply. Goods/appliances supplied in addition to the interiors are supplied in good faith and we do not offer any warranties as to the performance of the items outside of the manufacturers information. This does not affect your statutory rights.
Non-Standard stock items ordered and deposit paid or paid in full, then subsequently canceled will only be refunded at the discretion of the management and only if the item can be resold.
T4 & T5 Rock n roll beds and custom seating are supplied for leisure purposes only, and are designed for sitting and sleeping on only and not for transportation of people. Unless otherwise stated.
It is the customers responsibility to ensure that all gas and electrical items are checked thoroughly before use by a qualified person. We recommend using qualified Gas and Auto electricians when installing your appliances. We do not supply Gas regulators or gas bottles
When using gas bottles within enclosed spaces, please ensure you comply with current regulation of gas storage and useage. Providing adequate ventilation, eg if the gas bottle is used within the unit or stored within the unit, then adequate ventilation must be made available to ensure that there is not a build up of gas, or sealed unit must be used.
Real Wood Veneer – this is a natural product and not man made, therefore we cannot guarantee colour matches, grains and patterns will match, although we will do our best.
Please check you interior before fitting/spraying/lacquering, if you are unhappy with any part, please contact us within 14days of purchase . Once you have sprayed or lacquered we are unable to exchange/refund so please check to ensure your furniture/parts will fit your vehicle , we are unable to exchange an interior part unless in unused, re-saleable quality and only then if it is not ordered/made for you specifically . As with all wood based materials there can be some slight movement
WE DO NOT INSURE YOUR VEHICLE WHILST ON OUR PREMISES AGAINST LOSS, DAMAGE OR THEFT. PLEASE ENSURE THAT YOU ARE FULLY INSURED AS IT IS NOT THE RESPONSIBILITY OF KUSTOM INTERIORS. WE WILL NOT ACCEPT ANY LIABILITY FOR LOSS, DAMAGE OR THEFT HOWEVER SO CAUSED WHILST ON OUR PROPERTY, IN OUR WORKSHOP OR IN OUR CARE.
Terms & Conditions: update 30th September 2011
